I am a clinical psychotherapist who visits a client at St Luke’s lodge on a weekly basis. St Luke’s always provides a warm welcome and procedures are in place to protect the privacy of residents. The staff are hard working, friendly, respectful and at the same time remain professional. St Luke’s prides itself on being able to provide a secure lodge with a homely feel. Care is taken to meet the needs of all residents and this care is extended to visitors like myself.
Mrs Julie Guest, Clinical Psychotherapist
We feel that St Luke’s is a very attractive and safe home for our Son to live. The staff are a wonderful, caring team.
As a parent, I am pleased to see that the clients are taking part in more activities and holidays etc. My Son seems very happy and seems to get on well with all the staff.
My son is well and happy, so of course I’m delighted to see that. I wish you well in all the work and care you give.
Many thanks to each and every one of you at St Luke’s for all you do to make individuals lives enriched and enjoyable. Please carry on the fantastic work.
The staff have remained polite and approachable and of the 7 institutes I have visited and looked after in my time I find that St Luke’s is the best by far … I have always found the home welcome and friendly with all the staff who have prioritised their clients’ needs and always actively involved with them in some manner.
Dr A. Hassy, General Practitioner
I always find the staff very approachable, helpful, professional and extremely client focused. they are proactive and resourceful and it is a pleasure to work with them in supporting our vulnerable clients.
L.Flynn, Deputyship Officer, West Berkshire Council
We would just like to say how pleased we are that … is so happy at St Luke’s. We feel confident that she is well cared for by such dedicated staff, and is slowly making progress to enjoy her life more and more. She has thrived at St Luke’s and obviously feels very comfortable in her home.
I have made numerous visits to St Luke’s over the past year, and a warm and professional welcome is always guaranteed. The staff are in my opinion, a credit to the Trust. During these visits I have always found strict, accurate and professional financial records which greatly assist in auditing compliance checks
B. Crickett, Deputyship Officer, West Berkshire Council
If you have visited St Luke’s Trust and would like to give us feedback on our service, you can email us at firstname.lastname@example.org or alternatively you can send us feedback via post to:
St Luke’s Trust
We will continue to update this page with any feedback we are given.